By making the purchase you acknowledge and agree that the goods are bespoke, and made particularly for you, they are customized goods, and are produced just after your purchase has actually been made and confirmed. Prior to your purchase no stock of the bought goods exist. In addition, based upon the info written above, you acknowledge and agree that your rights to make changes or cancellations are within 12 hours from your purchase confirmation. Once the 12 hours has expired and your purchase enters into production, your rights to make changes or cancellations are surrender. Aside from where items are faulty, you have no rights to cancel any order or return any items purchased and all orders are final.
1. Return conditions
RETURNS are handled on a case by case basis. Return of your purchase is permitted ONLY when the goods delivered fall under the following criteria:
- The goods received are damaged
- There show up defects with the print
- The product is the wrong size from the one ordered
- The product is the incorrect color from the one ordered
- The item is the wrong design from the one purchased
- The item is the incorrect design (e.g long sleeve t-shirt instead of tee shirt) from the ordered
2. Return procedure
If the goods delivered to you fall under one of the criteria noted above, please follow listed below actions to demand return:
- You need to send a request for a return within 21 days after you get your products.
- After the 21 days have elapsed you acknowledge that your rights to return are considered forfeit. If items are returned prior to sending your demand those goods are thought about surrender.
- For all requests please email us at email@example.com
- Returns can be exchanged for the initial purchased items or reimbursed for the original purchase cost. Queries are usually dealt with within 12 hours.
- The bundle ought to be gone back to our processing warehouse at 16085 NW 52nd Ave, Miami Gardens, FL 33014.
- We are responsible for return shipping expenses.
3. Refunds (if relevant).
Refund are managed on a case by case basis. Refund of your purchase is allowed only when the goods delivered fall under the following criteria:.
- The goods gotten are damaged.
- There are visible problems with the print.
- The item is the incorrect size from the one purchased.
- The product is the incorrect color from the one bought.
- The item is the wrong design from the one ordered.
- The product is the incorrect style (e.g long sleeve t-shirt instead of tee t-shirt) from the purchased.
- If you are received refund condition, you should send a request for a refund within 21 days after you receive your items. After the 21 days have expired you acknowledge that your rights to refund are thought about surrender. The request can be made by emailing us at firstname.lastname@example.org.
- The refund can be fully or partial refund depends upon how your order was damaged or mistakenly printed. We just refund harmed item in the order.
- You will be reimbursed to the payment account you utilized to pay us. If you utilized Paypal to pay us before, the reimbursed quantity will be to your Paypal balance. If you used Credit card to pay us for the order, the refund quantity will be to your charge card balance.
- Your refund demand will be processed in 24 hours basis. Your credit will be revealed on your balance following below requirements:.
- For Paypal, the refunded amount will appear instantly on your balance sheet after we validated the refund processed.
- For Credit card, it will use up to 5-10 business days to appear on your balance sheet.
- After above time frame, if you still see the refund amount unavailable on your balance sheet, please emailing us at email@example.com.
4. Late or missing out on refunds.
If you haven’t gotten your refund yet after we notify you, please first double check your savings account.
Secondly you can contact your credit card company, it may spend some time before your refund is formally published.
Thirdly, please contact your bank. There is typically some processing time before a refund is published.
If you’ve done all of this and you still have not gotten your refund yet, please inform us.